Testimonials

TESTIMONIALS

We are very proud to share with you some of the lovely things our clients (and their furry friends!) say about of us. We are very aware that our reputation rides on recommendation from others so we hope that this helps build a very important bond - trust.

"Home Boarding is an area of animal care that Wealden District Council wishes to promote. The service that these licence holders provide is a valuable one for individual animals that may require personal and consistent one to one care arrangements Wealden District Council Licence Black Dog Home Boarding Sussex to ensure that all requirements are in place and comply with current regulations. Black Dog Home Boarding sitters will produce a copy of their current licence to show evidence they are licensed to board dogs within their own home."

 

Colin Pateman: Animal Services Licensing Officer, Wealden District Council

We were reflecting on how well Poppy & Millie have been so well looked after by Ray and Lin, and Julia. It’s always such a relief to know we can go away and not worry. However, none of this would be possible without Jane and her prompt responses to bookings, change of dates and communications. Thanks Jane.

 

Cheryl: Owner of Milly and Poppy

We had to board Elton at very short notice and Jane came up trumps finding Mark and Denise for us. He settled very quickly and came back completely relaxed. Denise and Mark had obviously made him very happy and built up a great rapport with him. It's wonderful to know that Elton has such a good 'holiday home' nearby, and we will be using Black Dog again.

 

Sue - Owner of Elton

Carla and Oscar stayed with Mark and Denise for just over three weeks while we were on holiday with other members of our family and I have to say right from the first meeting at their house the dogs relaxed immediately with Mark and Denise and certainly made themselves at home running in and out of the garden and up and down stairs…just to have a look!

Mark very kindly emailed us with updates and photos and that was such a relief and made our holiday experience even more enjoyable to know that our fur babies were happy too. They were even allowed on the sofas to watch the T.V. (as they do at home).

Mark and Denise are a wonderful couple and we wouldn’t hesitate to come back to you again; obviously Carla and Oscar must have behaved quite well as Mark and Denise said they would happily have them again.

 

Jane, thank you so much for arranging their homestay and putting our minds as rest.

 

Linda: owner of Carla and Oscar

Sparky was looked after by Sue Hackett and we could not fault her care for him. He seemed totally at home with her and she obviously developed a close bond with her. This was the third time Sue had looked after him; we felt almost guilty when we had to collect him!! He is booked in with her again and we enjoy our time away in the knowledge he is so well cared for.

 

Wendy and Ian: owners of Sparky

We have used Black Dog several times since we found them in 2016 for holidays and when we moved house.

 

On every occasion Jane was more than helpful especially when we moved house at short notice. Mark & Denise who are our lovely dog sitters are just brilliant! The dogs went on lots of lovely walks from Buxted Park to Ashdown Forest, Abbots Woods and the Cuckoo Trail. I have always worried about where my dogs would go if we ever went away as I’m quite an anxious owner and tend to worry that my two noisy terrier’s are trouble makers but none of this is an issue for Mark & Denise.

 

We love our holidays and look forward to more trips away and know that whatever happens the dogs will be more than well looked after.

 

Melanie: Owner of Jeff and Vega

Temba - our energetic Staffie x Whippet - stayed with Rhoda and her family for nearly 3 weeks in July. They did a brilliant job with him - seemingly endless exercise, love and care - particularly when he injured a dew claw and needed a visit to the vet. It was the longest we had left him but were very reassured by the updates and emails. He returned home calm and demonstrating much better walking behaviour on his lead (which was great!). Thank you Rhoda!

 

Julie: owner of Temba

Thank you so much for helping us to have Tilly cared for while we were away. Sharon and Derek did a marvellous job with Tilly. When we picked her up, she was; calm, content, in very good condition and had obviously formed a bond with both Sharon and Derek.

 

We would have no hesitation in using your service again and will recommend it to other people. I would be grateful if you could pass our gratitude to Sharon and Derek, too.

 

Ed and Allison: owner of Tilly

 

Julia makes our dog Hector part of her family. He has stayed twice with her and the second time fir about 2 weeks.

She is always well prepared for Hector's stay and has plentiful treats and toys to play with. She has walks on her doorstep but also goes further afield in her car for the more energetic walks.

Hector is made to feel at home straight away and Julia is relaxed and allows him the run of her lovely bright and cheerful home.

Jane sourced a suitable home boarding placement that was ideal with a dog of a similar breed and temperament.

Julia is very professional and we feel we can leave Hector there without worrying. The best choice we made was home boarding!

 

We expect to use them for many years to come.

 

Julia: owner of Hector

We are very pleased with Finn's stays at Debbie's - she is very kind and caring and Finn loves her. I know Finn can be a handful sometimes but she is excellent with him and living so close to the Downs he has great walks. Thank you for your help and we look forward to Finn staying with her again.

 

Anne: owner of Finn

We wanted to write and say that Hilary is great - it's clear to us that Skitters gets on really well with Hilary - or Hilary knows how to handle Skitters - whichever way round it is we are delighted!!

 

Richard: owner of Skitters

Debbie and Simon are friendly and welcoming, and do everything possible to make a dog comfortable and happy. They live in a quiet area backing onto downland which is lovely for dogs, and our dog gets more walks with them than he ever does at home!

 

Julia: owner of Patter

 

Having adopted two rescue dogs, we recognise that despite them having many qualities and being much loved as a result, they also pose some challenges. Mary and David have the experience to manage these challenges; this gave us huge peace of mind that our dogs were in good hands, enabling us to relax and enjoy our time away. Their home is truly a home from home and their love for what they do shines through. We are very grateful to them for taking such good care of Tilly & Bailey.

 

Sue: owner of Tilly and Bailey

Just a quick email to say how delighted we were with Lucy's stay with Linda.

 

I think they very much enjoyed their days together despite Lucy's early morning alarm calls! Lucy is a very gentle dog and Linda was the perfect companion for her.

 

As it's been such a success, we will be in definitely be in contact with you again. Hopefully, Linda will be free.

 

Dorian: owner of Lucy

I have used Black Dog Boarding for over a year now and have met two dog sitters during that time. I had no reservations at all about leaving my two lovely Labradors with their sitters , the first time one of them was a puppy and Jane continued with the regime and training we had started brilliantly.

 

This time they went to Krystyna for the first time. I knew they would be happy there when we went for our 'pre visit'. It really was like a home from home and we could go away completely relaxed in the knowledge they would be happy and beautifully cared for.

 

I collected them yesterday and although they were pleased to see me they looked on top form and had clearly had a great holiday too!

 

Jo: Owner of Daisy and Luna

Excellent Service, always feel very comfortable leaving our dogs with Ray and Lin or Julia. The dog boarders are extremely conscientious and take great care of Poppy and Millie, which always makes leaving them so much easier, knowing that they have gone from home to home.

 

Cheryl: owner of Poppy and Millie

At long last we have found the perfect place to look after our two Labradors while we are away. Black Dog home boarding operate a system of matching dogs to the most suitable sitter, and our boys now have a perfect second home, whether we go away for a couple of days or for a month. Jane, the owner of Black Dogs met us, and more importantly, our dogs, to gauge which one of her many family's would be most suited, and our dogs host, Krystyna and family, provide a perfect family environment for them.They both get really excited the moment they approach their home.

 

We have spent years looking for the ideal solution for boarding our dogs when we go away, I strongly recommend Black Dog, who are perfect, and give us peace of mind whilst we are away that they are having a great time. Your dogs will love the care they are given.

 

Sue: Owner of Bollinger and Magnum

Mary has been caring for my dogs since the weekend of my wedding in 2009 when I realised that the only two people I trusted to look after the dogs would be at the wedding. On the recommendation of friends took the step to let a complete stranger look after them. Eight years on and I can't sing Mary's praises enough. The dogs are looked after fabulously when they stay with Mary and her husband, David. I can tell that the dogs enjoy going there as they get very excited when we show up in the car and once in the house they just act like they are at home making themselves comfortable. Mary and David treat them like they are their own and I know without fail that they get lovely walks, the right food and any medication they need. When I leave my dogs with Mary I can actually forget about them as I know they will be well looked after and should there be any problems Mary and the rest of the Black Dog team will act promptly. Over the years I have subjected Mary to different dogs, old dogs, dogs with issues, poorly dogs and puppies all of which she has taken in her stride. My dogs all love her and David and it is no exaggeration that when planning holidays they are totally based around Mary's availability. Having Mary to look after the dogs gives me total peace of mind which no kennel would ever do.

 

Helen: Owner of Twix, Dita and Caffrey

Since 2012 our Jack Russell Cross, CC, has been a regular house guest at the homes of lovely people who work with Jane at Black Dog Home Boarding. As a former rescue dog with baggage, it was very important to us to find someone who would care for her in the same way as we do and, we have to say, we could not be happier. Sharon and Sue, CC's hosts to date, are wonderful and we can go away feeling confident that she will be more that happy and we can enjoy ourselves knowing that. Thanks Jane. I couldn't recommend your services more highly.

 

Rowan: Owner of CC

Jane and the Black Dog team provide an absolutely First Class service. They have looked after our Golden Retriever every holiday now, two or three times a year for the last 9 years. On every occasion we have returned to find a happy, healthy, relaxed Alfie who didn’t want to go home. The peace of mind of knowing that one’s pet is safe and well cared for while you are on holiday is literally priceless! Well done Jane and Thank You from the bottom of my heart

 

Robert: Owner of Alfie

To be able to go on holiday and know that our dog is completely safe and happy is worth a lot. Jane has been providing an excellent service for Mungo for many years. The fact that he's delighted to run into her house when he arrives speaks volumes. As a dog lover/owner herself Jane knows how to pamper a pooch and we'd certainly recommend Black Dog Home Boarding to anyone not happy about the idea of putting a dog in kennels.

 

Richard: Owner of Mungo

Thank you so much to Jane for her wonderful service - for the meticulous attention to every detail and excellent communication. Emmi and Pete were brilliant with Jago, our 6 year old cocker spaniel, whom we collected today. Jago was clearly happy and relaxed, and had most certainly enjoyed his holiday! Thank you again - we strongly recommend Black Dog Home Boarding Sussex for its professional and caring service

 

Liz: Owner of Jago

I cannot thank you enough for arranging Jane to look after Kip and Buster. It sounds like they had a lovely time. The dogs are exhausted today and I think Kip in particular is missing Jane's girls a bit too. It is so good to have found someone who seems to care for the dogs like I do and by the sounds of things they behaved well for her too, so they must really like her. And I trust her completely as they were here over the weekend and had a key to the house.

 

Penny: Owner of Buster and Kip

Excellent service, great care and fantastic people. When we travel, our dogs truly go on holiday too. They are being loved and cared for as if they were at home. Our dogs always wag their tails and are very happy to go back. Black Dog Home Boarding always manages to find brilliant homes, even at the last minute. We never have to worry about our dogs when we travel as we can rest assured they are in the best capable hands. When our dogs have needed treatment in the past, they have gone beyond the call of duty in caring for them. Words cannot describe the service. Try it and you will never look back

 

Wendy: Owner of Bodie and Doyle

Six years ago and approaching retirement, we wanted the best possible care for our new puppy whilst we saw a bit more of the world, Jane and her team of dog loving home boarders have fulfilled that need and more. Now, we leave Harry knowing he has the very best time with lots of love and care, good walks and all the comforts of home even a cosy sofa! What more could a dog want, and his owners.

 

Sue: Owner of Harry

Other half was very reluctant but we needed to go away, the family were all busy and so our two Labs went to very highly rated kennels. He was right I was wrong. consequently we spent years trying various arrangements all of which fell by the wayside for various reasons.

On a trip to the Vets I saw a black dog card. Asked the Vet , He recommended. Very tentatively , without telling Other Half I made contact and from that moment we have had the perfect Labrador care arrangement. Could not believe the gentle welcome that we received from the prospective sitters BEFORE we made our first tentative booking. By the time we finally left Truffle and Coco we were both happy to leave them with this very kind and capable couple. On the next occasion it was obvious when we arrived at the home of our lovely carers that Truffs could not wait to greet them again. We went away happy. We were told "call or e.mail at any time" by the second time we didn't , they did!

On our last arrival home Other Half was a little put out when Coco made it clear that actually she was very comfortable where she was but if he was prepared to go over to her, by the fire, then she would say hello.

Mary Poppins would say "Practically perfect", we would say "Perfect" and Thank you for the total peace of mind for all four of us

 

Sandy: owner of Coco and Truffle

"I don't think I've ever felt so guilty.. returning from a week long holiday and collecting my big black lab Sammy from the kennels.. not just any old kennels you understand but an 'expert dog trainer who offered dog boarding' type of kennels.. Sammy had kennel cough and was far from his normal waggy-tailed self.

I was in need of a better answer, a much better answer. Ultimately I was looking for Sammy's holiday destination, if we were disappearing somewhere nice why should the dog not do the same?

Much internet searching, blog reviewing and recommendation reading later and we found Black Dog boarding company, I spoke with Jane and explained in great detail what I was looking for and we were told that we had a perfect match, a perfect place for our lovely Sammy to spend his time when he couldn't be with us. And they were right.

Now Sammy's holidays are as good as ours, it's home from home, its long walks in the beautiful countryside and it's affection and fuss in a family environment.

No more guilt just happy holidays all round. Thank you Jane and Krystyna."

 

James: Owner of Sammy

Black Dog Home Boarding have provided me with the peace of mind and confidence that I can leave my dog in safe and sympathetic hands. All of his carers have shown a genuine love and appreciation of dogs.

 

Esther: Owner of Rafiki

I just wanted to say thank you for putting us in touch with Jane to look after my boys this week.They have clearly had a wonderful time and have been treated like members of the family. Jane has sent pictures during the week and kept us up to date. Any concerns I might have had about using a new sitter went out of the window, the family are lovely.I will certainly be using you again and of course Jane will be my first choice.

 

Working in the local vet I will now be able to make a personal recommendation for you when asked about boarding.

 

Sue owner of Ozzy and Fred

Black Dog Home Boarding Sussex

Pineridge, Sandy Cross, Heathfield, East Sussex TN21 8BS

 

Telephone: 01435 866845

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